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Plastic Injection Moulded Components

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Customer Questionnaire – Feedback to survey results

February 20, 2013

Kavia Customer questionnaire pie chart

Firstly, thank you to those that took the time to vote. We are very grateful for the feedback given such a positive response and areas to improve. The open rate of the campaign was 4.1% higher than the manufacturing industry rate. Lessons … [Read more...] about Customer Questionnaire – Feedback to survey results

Filed Under: Kavia News, Quality

Kavia customer questionnaire – email survey

February 7, 2013

Kavia Business Development and Sales Manager Iain Hill has been visiting some of our customers since his appointment in May 2012 and found opinions to be very positive, testament to our high customer retention rate. However, he can't get to … [Read more...] about Kavia customer questionnaire – email survey

Filed Under: Kavia News, Quality

Kavia Quality Performance Figures – number of customer complaints

February 7, 2013

Each quarter Kavia has a Management Meeting with Directors and Senior Managers. The agenda goes through the following: Apologies for absence Minutes of the last meeting Customer feedback including complaints Internal complaints Supplier … [Read more...] about Kavia Quality Performance Figures – number of customer complaints

Filed Under: Quality


Kavia News

New Injection Moulding Machines At Kavia

Kickstarter – helping our injection moulding customers

Need help with your business – Kavia customers use MAS

Need a design resource for your injection moulded project?

Case Study – Swimtag wearable tech

K Show sensation – Arburg Freeformer

5 Principles of product development

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